Non-Emergency MEDICAL TRANSPORTATION throughout Volusia County
Volusia Medical Transport is a non-emergency medical transportation provider serving seniors, those with mobility and memory care issues, various hospitals, nursing facilities, and retirement communities throughout Volusia and surrounding counties.
Founded by an experienced entrepreneurial and dedicated husband and wife team, Donna and Steve Zeh, inspiration for Volusia Medical Transport is the result of personal need. In witnessing firsthand the limitations of area assisted transportation solutions to assist the needs of Donna’s ailing father, coupled with the fact that the elderly population is the fastest growing population in Volusia County, going to double by the year 2040, it wasn’t difficult to recognize the need for increased assisted transportation solutions to support area seniors and those with mobility issues.
Unlike other services operating as a curb-to-curb service, Volusia Medical Transport is door-through-door service committed to safely escorting patients and residents from residence or facility to a clean, comfortable, ADA compliant vehicle. When traveling to an appointment, our trained staff will escort patients and residents to check-in and will return when the appointment is complete.
In continuing to build strong relationships with area staff, residents, and families throughout Volusia County, Volusia Medical Transport is keenly focused on providing exceptional and timely customer service with the compassion you and your loved ones deserve
Steve and Donna Zeh, Founders of Volusia Medical Transport.
Our Mission
To provide you with a unique, cost effective, and reliable transportation solution that meets individual needs while accommodating facility policies and concerns.
We accomplish our Mission through:
- Effective strategic planning with an emphasis on controlled growth
- Recruiting, training, and retaining competent and capable staff and employees
- Utilizing state of the art ADA-compliant vehicles and equipment
- Developing effective and mutually beneficial strategic partnerships throughout our community
- Maintaining a flexible posture poised to adjust to various client, facility, and market needs
We are continuously striving to implement effective strategies for enhanced training, integrated technologies, and managerial support and communication. Because we provide local and long distance transportation, effective planning and communication between dispatch and key facilities is paramount.
We continuously work on enhancing our scheduling and traffic management in an effort to reduce travel and wait times while increasing efficiency. We work to adapt and implement policies and procedures to support our mission, to analyze and advise on transportation issues, evaluate scheduling conflicts, negotiate and correspond with carriers, vendors, and strategic partners.
Dispatchers will receive extensive instruction on using our technological integration systems designed to support our growing scheduling and logistical demands. Dispatchers are responsible for the following:
- Customer intake
- Preparation of daily schedules and trip manifests
- Effective driver management and scheduling
- Trip management and oversight
- Coordination with facility personnel
Question? Ready to make a reservation? Contact us for details. We look forward to serving you!
Volusia Medical Transport is an Equal Opportunity Employer headquartered in New Smyrna Beach, Florida, and a proud member of the United Medial Transportation Providers Group (UMTPG). We are a certified Woman Owned Business and are committed to hiring and developing employees of character and professionalism to support our corporate culture of integrity, continuity, and sustainability.
On behalf of our leadership team and all of Volusia Medical Transport, we welcome the opportunity to meet, greet, and learn how we can serve your needs. Please feel free to contact us at (386) 576-7503.